Return Policy
Return Policy
At Smoky Society, we want you to be completely satisfied with your purchase. Please review our return policy below.
Returns
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached.
How to Return
To initiate a return, please contact us at smokysocietybusiness@gmail.com with your order number and reason for return. We will provide you with return instructions.
Refunds
Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to your original payment method.
Exchanges
If you need a different size or style, please return the original item and place a new order for the item you'd like.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the issue. We will arrange for a replacement or full refund.
Return Shipping
Customers are responsible for return shipping costs unless the item is damaged or defective.
Questions?
If you have any questions about our return policy, please contact us at smokysocietybusiness@gmail.com